Shipping policy

Shipping Policy — steadypup

Order processing

All orders are processed within 2 to 4 business days after payment confirmation. We do not process or ship orders on weekends or holidays. If there is any delay in processing your order, we will notify you by email.

Shipping times

Once your order has shipped, the estimated delivery time is 6 to 9 business days, depending on your location and local customs. These timeframes are estimates and may vary due to causes beyond our control, such as carrier delays or customs processing.

Shipping costs

We offer free shipping.

Tracking your order

As soon as your order is shipped, you will receive an email with a tracking number so you can track your package at any time.

International shipping

We ship to multiple countries. Please note that international orders may be subject to additional duties, taxes or customs charges, which are the responsibility of the customer and are not included in the product price or shipping costs.

Lost or delayed orders

If your order has not arrived within the estimated timeframe, contact us at steadypup@yahoo.com and we will help you locate it or resolve the issue as soon as possible.

Incorrect address

It is the customer’s responsibility to make sure the shipping address provided is correct and complete. We are not responsible for delays or losses caused by an incorrect address entered at the time of purchase.

Contact

For any questions about your shipment, write to us at steadypup@yahoo.com